Customer Service Officer

Customer Service Officer

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Customer Service / Call Centre
Newcastle
Permanent / Full Time
  • Use your high attention to detail & customer service skills
  • Great Location in Newcastle Suburb with parking
  • Bonus scheme available alongside other benefits
Monica Clare are working alongside an international manufacturing business to support them in finding a Customer Service Officer to join their team. 

This is a full time and permanent office based role which has come about due to growth in the company! 

You’ll be responsible for:
  • Answering incoming and outgoing calls
  • Ensuring orders meet compliance standards
  • Providing customer support
  • Tracking and processing orders
  • Liaising with both internal and external stakeholders
Essentially, you’ll have:
  • At least 12 months administration experience with strong customer service ability 
  • Solutions focused with a proactive attitude
  • High attention to detail and sound time management skills 
  • Intermediate MS Office skills 
  • Advanced communication skills both written and verbal
What’s in it for me?
  • Be a part of a well established team
  • Full-time role
  • Bonus scheme
  • Attractive salary on offer
  • Growth and development opportunities 
Next steps:   

If this sounds like the opportunity you have been waiting for then apply today. If you have any enquiries outside the information presented above, please feel free to reach out to Nicola McKenzie on 0447 313 525.

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Monica Clare Recruitment supports their employees and wider community by building an inclusive, culturally capable and diverse workforce.  We welcome applications from people that identify with a disability, LGBTIQ+, refugees, Aboriginal and Torres Strait Islander or that come from culturally diverse backgrounds.
  
Monica Clare strongly believes in dismantling barriers faced by minority groups. We embrace opportunities to contribute, learn and educate so that the experiences of our clients, candidates and community are fair, equal and respectful.
  
We acknowledge and pay our respects to the Traditional Owners of the land on which we work and live. We pay our respects to the First Peoples of this country, their culture and Elders past, present and emerging. We recognise that this land was and always will be Aboriginal and Torres Strait Islander land because sovereignty was never ceded.
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Nicola McKenzie
Recruitment Consultant